Frequently Asked Questions
Find answers to common questions about STRIKE Learning, our courses, and how our platform works.
General Questions
STRIKE Learning is a premium online education platform focused on technology and programming courses. We offer high-quality, industry-relevant courses taught by experienced professionals to help you advance your career in tech.
STRIKE differentiates itself through:
- Industry-expert instructors with real-world experience
- Project-based curriculum focused on practical skills
- Premium production quality and learning experience
- Active community of learners and mentors
- Career support and networking opportunities
It depends on the course. We offer courses for all skill levels:
- Beginner: No prior experience needed
- Intermediate: Basic understanding of concepts required
- Advanced: Substantial experience recommended
Each course page clearly indicates the prerequisites and recommended background knowledge.
Once you purchase a course, you have lifetime access to the course materials. This includes all future updates and improvements to the course content.
Course-Related Questions
Our courses typically include:
- Video lectures with high-quality production
- Hands-on coding exercises and projects
- Quizzes to test your understanding
- Downloadable resources and cheat sheets
- Discussion forums for community support
- Final projects that demonstrate your new skills
Yes, premium subscribers can download videos for offline viewing through our mobile app. This feature is available for iOS and Android devices.
Yes, we provide certificates of completion for all courses. These certificates can be shared on LinkedIn and other professional platforms. Some of our specialized courses also offer industry-recognized certifications.
We regularly update our courses to ensure they remain current with industry standards and technologies. Major updates typically occur every 6-12 months, with minor updates happening more frequently. All updates are included with your purchase.
Payment & Pricing Questions
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay. For certain regions, we also support local payment methods.
Yes, we offer a 30-day money-back guarantee for all course purchases. If you're not satisfied with a course, you can request a full refund within 30 days of purchase, no questions asked.
We offer several discount programs:
- Student discounts (with valid ID)
- Bundle discounts when purchasing multiple courses
- Seasonal promotions throughout the year
- Corporate discounts for team purchases
Subscribe to our newsletter to stay informed about upcoming promotions.
Yes, we offer both individual course purchases and subscription plans:
- Monthly Plan: $49/month with access to all courses
- Annual Plan: $399/year ($33.25/month) with access to all courses
- Lifetime Access: One-time payment for individual courses
Account & Profile Questions
To reset your password:
- Go to the login page
- Click on "Forgot Password"
- Enter your email address
- Follow the instructions sent to your email
Yes, you can change your email address in your account settings. After changing your email, you'll need to verify the new address by clicking on the verification link sent to your new email.
To delete your account:
- Go to Account Settings
- Scroll to the bottom and click "Delete Account"
- Follow the confirmation steps
Please note that account deletion is permanent and will remove access to all purchased courses.
Technical Questions
Our platform works on most modern devices with these minimum requirements:
- An internet connection (broadband recommended)
- A modern web browser (Chrome, Firefox, Safari, Edge)
- For coding courses: A computer with at least 4GB RAM
Specific courses may have additional requirements listed on their course pages.
Yes, we have mobile apps available for both iOS and Android devices. The apps allow you to:
- Stream course videos
- Download videos for offline viewing
- Track your progress
- Receive notifications
However, for coding exercises, we recommend using a desktop or laptop computer.
If you encounter technical issues:
- Check our troubleshooting guide for common solutions
- Contact our support team via the "Help" button in your account
- Email us at support@strikelearning.com
Our technical support team is available 24/7 to assist you.
Still Have Questions?
Our support team is here to help. Reach out to us and we'll get back to you as soon as possible.